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Privacy Policy

At Treat Mould, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit our website and use our services.

1. Information We Collect

We collect personal information in the following ways:

  • Information You Provide: When you contact us, request a quote, or use our services, we may collect your name, email address, phone number, address, and any other information you provide.
  • Automatically Collected Information: We may collect certain information automatically when you visit our website, including your IP address, browser type, operating system, and pages visited. This helps us analyze and improve our website’s functionality.
  • Cookies: Our website uses cookies to enhance your experience. Cookies are small data files stored on your device. You can disable cookies in your browser settings, but this may affect certain features of our website.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: We use your information to deliver our mould remediation and damp proofing services, respond to inquiries, and process payments.
  • To Improve Our Website: We analyze usage data to understand how our website is used and to make improvements.
  • Marketing and Promotions: With your consent, we may send you updates about our services, promotions, or other information we believe may be of interest to you. You can opt out at any time.
  • Compliance and Legal Obligations: We may disclose your information to comply with applicable laws, regulations, or legal processes.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, IT support, and marketing partners.
  • Legal Requirements: If required by law, we may disclose your information to law enforcement or other governmental agencies.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

5. Your Rights

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Rectification: Request corrections to any inaccurate or incomplete information.
  • Erasure: Request the deletion of your personal information, subject to certain legal exceptions.
  • Object to Processing: Opt-out of certain processing activities, such as marketing communications.

To exercise any of these rights, please contact us at [contact email].

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a new “Last Updated” date. We encourage you to review this Privacy Policy regularly.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Treat Mould
Email: info@treatmould.com
Phone: 0208 2266 345